Not all registry keys, values, hives as well as entries, files, directories, etc. IT IS STRONGLY ADVISED THAT UNINSTALL VIA THE ADD/REMOVE PROGRAMS, THEN VIA THE CLEANWIPE UTILITY, BE PERFORMED PRIOR TO ANY MANUAL STEPS BELOW. Manual uninstall via file removal and registry manipulation should only be attempted as a last resort after first running traditional removal via Add Remove Programs and then via CleanWipe. It is STRONGLY recommended that all Symantec products be uninstalled by using Add or Remove Programs before starting this process. WARNING: The manual removal steps outlined below can disable any other Symantec products that are installed on the computer, and as such these manual removal steps are NOT RECOMMENDED and NOT SUPPORTED.
READ THIS DOCUMENT VERY CAREFULLY AND FULLY PRIOR TO ATTEMPTING THE MANUAL UNINSTALL STEPS. NOTE: Upon completion of this manual uninstall, THE MACHINE MUST BE REBOOTED one final time in addition to any steps which require a reboot. Once the machine has restarted, you have successfully uninstalled Symantec.This document describes how to manually uninstall Symantec Endpoint Protection Manager 14. In order for the uninstall to be complete, you must restart the machine. In a small amount of time, the uninstall script will finish, and prompt you to enter a "y" (yes) or "n" (no) to restart your machine. When you type the password into terminal, it will not show any characters, but terminal still is taking the input in.Įnter in a 1 to the prompt to select "Remove all Symantec files/folders." If you run into a "Cannot run due to unidentified developer" error message when trying to run the file try the troubleshooting steps found here: Open an app by overriding security settingsĮnter in the admin password (if the user is the primary user, enter their password to login to the machine) and press enter. If a warning appears about opening applications from the internet, click Open.
Open the RemoveSymantecMacFiles folder, and double click on mand. Note: After you’ve finished uninstalling Symantec, learn more about the new antivirus options for your device here.ĭownload the Symantec Uninstaller (Mac) here.Īfter downloading the zip file, navigate to your downloads folder and double click on RemoveSymantecMacFiles.zip. If you have questions about Symantec on your UW owned device, please contact your local IT support, otherwise feel free to open a case with the DoIT Help Desk. Regarding UW-owned devices, if you have IT support, they will likely coordinate the removal of Symantec from your device (do not remove yourself). Note: Please remove Symantec from any personally owned devices. This process will work to uninstall old versions of Symantec as well. This document explains how to uninstall Symantec Endpoint Protection 12 (SEP) for UW-Madison Faculty, Staff and Students on OS X.
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